Digital Printing in Government Forum

INTERQUEST is offering a special full-day seminar on the current state and the future trends in digital printing for the Government market.

The seminar is designed around recent, ongoing INTERQUEST research into digital printing in the government marketplace. INTERQUEST will present key results from its study, Digital Printing in the Government Marketplace: Market Analysis & Forecast, which will be published in November 2006. The study is based on an in-depth survey of U.S. central and local government printing operations. It analyzes market trends, issues, applications, and opportunities, and provides market size and forecasts.

Organized by:

Wednesday, November 15
8:30 a.m. to 4:30 p.m.
The Omni Shoreham
Washington D.C.

For more information:
Call: 434/979-9945 or

You will learn:
  • How the market, applications, and technology for digital printing are evolving
  • Drivers and barriers to digital printing
  • How government users are successfully implementing digital printing
  • Assessments of digital printing solutions on the market
  • Trends and forecasts through 2009
Who should attend:
  • Central & Local Government Users
    • Publishing & Graphic Services
    • Print & Mail Services
    • IS & Data Center Operations
    • Procurement/Purchasing
  • External Print Providers & Outsourcers

Sponsored by:

Supported by:



08:00-09:00 Registration


09:15-10:00Forum Keynote
Robert C. Tapella, Chief of Staff, Office of the Public Printer

Bob Tapella will provide an update of GPO's document production and distribution strategy. He will also discuss initiatives GPO is spearheading to bring the benefits of digital printing to its customers.

10:00-10:30Digital Production Printing Market Perspective
Gilles Biscos, President, INTERQUEST

This presentation will analyze key trends in the transactional and print-on-demand markets with a special focus on monochrome applications. It will explore recent technological developments and examine future changes, as well as issues such as paper and electronic media, outsourcing, distribute-and-print, workflow, and finishing. In addition, assessments of the leading equipment vendors will be provided.


10:45-11:15Digital Printing in the Government Market
David Davis, Director, INTERQUEST

Results of INTERQUEST's recent study, Digital Printing in the Government Markets will be presented. The presentation will also provide a forecast for paper and electronic documents, digital and offset, and monochrome and color print volumes. Specific issues related to the Government market place will be analyzed

11:15-12:30Government User Panel

Leading Government users will present their applications and success stories with digital printing. They will also discuss the challenges they are facing and the impact of electronic media on their businesses and print volumes.

  • Jane Bloodworth; Manager, Printing, Graphics and Map Design, The World Bank
  • Leroy Corbin; Vice President, Business Development, NPC, Inc.
  • Pedro L. Mendez; Chief, Functional Publishing Branch, Internal Revenue Service (IRS)
  • Donovan L. Benton; Publishing Program Specialist, Functional Publishing Branch, Internal Revenue Service (IRS)




01:30-02:15Digital Color Production Printing Market Perspective
Gilles Biscos, President, INTERQUEST

This presentation will analyze key trends, developments and applications in the color production printing market--both from print-on-demand and transactional/direct mail perspectives. It will provide a market forecast and cover the latest applications and technology developments taking place in color variable imaging and one-to-one communications. In addition, assessments of the leading equipment vendors will be provided.

02:15-02:45Digital Color Printing & Variable Imaging in the Government Market
Toby Cobrin, EDP, Senior Industry Analyst, INTERQUEST

Results of INTERQUEST's recent study, Digital Printing in the Government Markets study will be presented. The focus of this presentation will be on print-on-demand as well as personalized color production printing.


03:00-04:15Government User Panel

Leading Government users will present their applications and success stories with digital color production printing. Emerging personalized one-to-one applications in the Government market will be discussed.

  • Jane Bloodworth; Manager, Printing, Graphics and Map Design, The World Bank
  • Mack Strouss; Document Automation & Production Service (DAPS)
  • Meredith Mayes, Digital Solutions Manager, Colorcraft of Virginia


04:15-04:30Conclusions & Wrap-up


Omni Shoreham Hotel

2500 Calvert Street NW (at Connecticut Ave.),
Washington, District of Columbia 20008
Phone: (202) 234-0700
Fax: (202) 265-7972

Since 1930, the Omni Shoreham Hotel in Washington, D.C. has played host to presidents, world leaders and inaugural balls, making it a true historic Washington landmark.

Please contact the hotel directly for reservations. The cut-off date for the INTERQUEST room block rate is October 24, with a rate of $239 per night.

Omni Shoreham Reservations


Thank you to our esteemed sponsors and partners who are dedicated to quality education in the marketplace.

To learn more about these companies and organizations, their service offerings and industry activities, just click on a logo to be directed to their sites.

Supporting associations & publications

The event is supported by the Federal Electronic Document Systems Association (FEDS), the Franklin Technical Society, the Interagency Council on Printing & Publications Services (ICPPS), the National Government Publishing Association (NGPA), and the Xplor Mid Atlantic Region (MAR) as well as Innes Publishing and HighVolume Printing.


Donovan L. Benton

Donovan Benton is Program Manager, Functional Publishing Branch, at the Internal Revenue Service (IRS). He has spent over 19 years with the (IRS) in the Media & Publications Division, where he served as Senior Printing Specialist and Section Manager over several high profile IRS programs including Technical Information Publications; Internal Revenue Bulletin; Internal Revenue Manual, Banks Post Office & Libraries; Workforce Restructuring & Transition Program, Transformation of the In-house Digital Print & Publishing Center. He owns a B.S. degree from Florida A&M University and a Masters degree from Bowie State University.

Gilles Biscos

Gilles Biscos, the founder and President of INTERQUEST, has spent over 25 years in the information processing industry. He has extensive expertise in strategic planning, market research, competitive analysis, and the development of educational and training programs related to digital printing/publishing and document management. Mr. Biscos is the co-author of Digital Printing: The Reference Handbook, published in 1993 and updated in 1998 and 2004. He has spoken at a number of industry conferences and written numerous articles for publication. Mr. Biscos holds Master of Science degrees in Economics and in Social Psychology.

Jane Bloodworth

Jane Bloodworth is the Manager of the General Service Department's Printing, Graphics and Map Design unit at the World Bank. Her responsibilities include strategic planning, technology planning and implementation, as well as daily oversight for the Bank's photography, mapping, graphic design, offset and digital printing, electronic products, mailing and distribution services and photocopier programs. Prior to joining the Bank, Jane was the Director of Travel Publishing Operations at AAA National Headquarters in Heathrow, Florida. She has 23 years experience in a broad cross section of the Graphics Arts industry with emphasis on strategic planning, technology implementation, change management and process improvement.

Leroy Daniel Corbin

Leroy Corbin is Vice President of Business Development at NPC, Inc., a full-service document management, digital and traditional printing company with a full bindery, order fulfillment and distribution services. NPC was named the top supplier for GPO for the 2005 calendar year. Leroy has been instrumental in developing document solutions for agencies such as IRS, SSA, PTO, and Census, as well as many others. He has been involved in the printing industry for over 17 years and with electronic document systems for nearly 12 of those years. Over the last 10 years, he has spoken at industry events such as Xplor MidAtlantic Region meetings, OnDemand, GraphExpo, and the Xplor Global conference.

Toby Cobrin

Toby Cobrin, EDP, is an industry consultant who has been involved in the electronic document industry for more than 25 years. Her roles have included technical and marketing positions in a leading document service bureau, technology advisor to the trade association Xplor International, and research analyst for INTERQUEST. Over the past four years she has worked on numerous INTERQUEST studies. Ms. Cobrin has spoken at numerous industry conferences and has contributed articles to leading industry trade journals. Ms. Cobrin holds a Master of Science degree in Business from Columbia University.

David Davis

David Davis is Director for INTERQUEST and has more than 20 years experience in the printing and publishing industry where he has held both technical and managerial positions in newspaper, book production, and corporate publishing. He has extensive experience in implementing and managing digital production printing and publishing systems. He has authored numerous industry reports related to digital production printing. Mr. Davis has spoken at many industry events and is a regular contributor to a number of trade publications, including In-Plant Printer, where he authors a bi-monthly column devoted to digital printing. Mr. Davis holds a Master of Science degree in Printing Technology from the Rochester Institute of Technology.

Meredith Mayes

Meredith Mayes is Digital Solutions Manager of Colorcraft of Virginia, a mid-sized high-end, commercial printing company in Sterling, VA. Meredith began her printing career in 1995, and has extensive knowledge in estimating, customer service, production and Digital Printing. She is a member of Printing Industry of America Digital Print Council, the Printing Industry of America e-Business Council, and the Printing Industry of America Young Professional's Group. Meredith holds a BS degree in Management Science from Virginia Tech.

Pedro L. Mendez

Pedro Mendez is a senior manager at the Internal Revenue Service within the Media and Publications Publishing division. He has over 28 years of printing and publishing experience and served in various management positions for commercial printers, corporate in-plant printer, gravure packaging printer and as a printing officer in the federal government. He has overseen the rapid growth of digital publishing at the IRS. Mr. Mendez attended the New York School of Printing and holds a Bachelor of Science degree in Printing Management from the Rochester Institute of Technology.

Mack Strouss

A graduate of the University of Pittsburgh and the Pittsburgh Rockets Drum & Bugle Corps, Mack has been with the DOD Document Automation and Production Service (DAPS), in its various iterations, for his whole adult life, 30+ years. He has worked at five DAPS locations, including one tour as Printing Officer for Naval Activities in Spain. In addition to twelve years operational experience at DAPS field offices, he has been a Headquarters program manager responsible for new technology development, the Navy Fleet Support program, Corporate Planning, Business Analysis, the DAPS National Sales Program, and was manager of the renown men's fastpitch softball team. Mack is currently the HQ Integration Officer with the Defense Logistics Agency, DAPS' parent command. As the only DAPS representative at DLA HQ, he is a proficient meeting-goer, but he also coordinates DAPS eBusiness solutions with customers.

Robert C. Tapella

Bob Tapella took over the helm as GPO's Chief of Staff in June 2004 after having served as the agency's Deputy Chief of Staff since his December 2002 appointment. Tapella brings to the agency a unique combination that includes extensive legislative experience and an education and practical background in graphic communications and printing management. From 1996 to 2000, he served as professional staff on the House of Representatives Committee on House Oversight. As such, Tapella supervised the Office of Member Services, was Chief of Staff to Rep. Bill Redmond and Special Assistant to the Clerk of the House of Representatives. From 1986 to 1993, he was District Representative for Rep. Bill Thomas. Tapella began his career in the graphic design business, venturing later into print brokering, corporate communication and strategic planning. He is a 1991 graduate of California Polytechnic State University, one of the country's leading schools in printing and graphic communications.


Here is what Forum attendees are saying:

This was a very informative event and I really got a lot out of my government peers' presentations

John Gravelle
Printing Specialist
U.S. General Services Administration (GSA)

I appreciated the value of hearing from other government users about the issues they face and how they are resolving them. I also enjoyed several discussions with industry vendors at their display section, having the opportunity to review (and take away) quality print samples produced on the newest digital equipment using a variety of papers. The statistics about digital printing in government were also valuable to me.

Wilma Grant
Publishing Manager/Office of Data Systems
U.S. Supreme Court

Pictures from the Forum

Over 125 document professionals attended INTERQUEST's Digital Printing in Government Forum